I really enjeyod reading this post. Fascinating that the new CEO chose to focus her efforts on the institution’s website. I’m sure she knows from her experience at the RitzCarlton that first impressions are made here. The majority of people (read in-house counsel / potential clients) will never see the firm’s lobby or conference room. But I guarantee you that they will view the website.
I really enjeyod reading this post. Fascinating that the new CEO chose to focus her efforts on the institution’s website. I’m sure she knows from her experience at the RitzCarlton that first impressions are made here. The majority of people (read in-house counsel / potential clients) will never see the firm’s lobby or conference room. But I guarantee you that they will view the website.